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  1. Total Response
  2. Site License Training

Site License Training

Reporting/Training Process Questions

  • How to get a quote for Training before registering staff
  • How to add a new telecommunicator to my roster/or give access to Site Licensed Training
  • Why can't I take my quiz / test again?
  • How to remove/deactivate a telecommunicator from training roster
  • How can I access my Agency Report?
  • How long will it take to access the next part of my course?

Log In/Password Questions

  • How can I get Administrator access to my software?
  • How do I log into my training account?
  • How do I reset my username/password to access Reportal?
  • How do I reset my password or log in if I can’t access the Training Portal?

Certification/Recertification/Certificate Questions

  • How often are new courses added to Site Licensed Training (SLT)?
  • What is Site Licensed Training?
  • My certification is about to expire; how do I renew?
  • I don’t see the T-CPR course, and I’m required to have it.
  • How do I register for my recertification course?
  • How do I correct my name on my certificate?
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Total Response