This one-page article summarizes ports needed for Total Response.
💻 Total Response Software Ports and Firewall Configuration
🚀 Introduction
The Total Response Software requires configuration to communicate with the SQL Server and its various services across several specific network ports.
For the software to function correctly, the following ports and services must have exceptions configured through your firewall and any endpoint security solutions that may be blocking access.
🌐 Required Ports and Services
The software uses the following ports for core service communication:
LoginManager Service: Configured to use TCP port 9000.
Login Service: Uses TCP port 9090.
Launcher Service: Configured to use TCP port 8000.
CAD to API: Communication is configured over TCP port 5000.
Supervisor & Call Handler Traffic: Communication between the Supervisor and Call Handler typically occurs on TCP port 11000.
🔑 Key Points Regarding SQL Server Ports
Total Response requires access to the SQL Server via the following default ports:
TCP Port 1433
Purpose: The default port for primary SQL Server communication (specifically for the MSSQLSERVER instance).
Default Behavior: SQL Server listens on this port by default.
Security: TCP ensures data integrity by creating a secure, authenticated connection before exchanging data streams.
Configuration: You can configure SQL Server to listen on a different port, but port 1433 is used in most standard installations.
UDP Port 1434
Purpose: Utilized by the SQL Server Browser Service.
Function: This service helps client applications discover available SQL Server instances on the network.
Dynamic Nature: Unlike TCP port 1433, UDP port 1434 is dynamically assigned.
⚠️ Important Configuration Note
To allow SQL Server access through your Windows Firewall or other security measures, you must create rules to open these ports.
Please leave all listed Ports OPEN.
If any changes are required, including moving or changing a port for any of the listed services, you must contact us before making the modification:
Email Support: support@totalresponse.com
This ensures that our software is configured correctly and will continue to work properly after any infrastructure changes.